Shipping policy

Shipping Policy

Thank you for your purchase. This Shipping Policy outlines how orders are processed and delivered.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or holidays.

  • You will receive a confirmation once your order has been shipped.

2. Shipping Time

  • Estimated delivery time varies based on location and shipping method.

  • Standard shipping typically takes 5–12 business days.

  • Delays may occur due to external factors such as carrier issues or customs.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping may be offered on select promotions or minimum order values.

4. Tracking Information

  • Once shipped, tracking details will be provided via email (if applicable).

  • Please allow time for tracking updates to reflect.

5. Incorrect Address

  • Ensure your shipping address is accurate at checkout.

  • Orders shipped to incorrect addresses provided by the customer are not the responsibility of the seller.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact support within 48 hours of delivery.

  • Claims will be reviewed and resolved accordingly.

7. Customs, Duties, and Taxes

  • Any applicable customs fees, duties, or taxes are the responsibility of the customer.

  • Delays due to customs are beyond our control.

8. Contact

  • For any shipping-related questions, please reach out through the support channel provided on the platform.